TRAVEL & SAFETY

We want to reassure you that we take standards for hygiene and cleanliness very seriously and that we will continue implementing additional hygiene procedures to ensure the health and safety of our guests as well as our own team.

We are and will continue doing everything we can to provide a safe and enjoyable stay for our guests whilst also offering the exemplary service for which we are known.
We know how important holidays with your family and loved ones are for you. The Greek sun, the Cycladic tradition and the bright smiles of the staff will be waiting for you to share beautiful moments and create happy memories, as soon as global and local conditions allow.

Book your summer 2022 holidays directly and take advantage of our exclusive offers and the lowest prices! 

Book & Travel with Flexible Terms

As you consider your summer travel plans, we want to make the experience as stress-free as possible for you. Committed to offering you peace of mind in these challenging times we are implementing the following adjustments:

New individual reservations may be changed or canceled without charge, up to 14 days before your scheduled arrival*.

*Please note that changes of the reservations may be subject to availability or any rate differences.

In case you wish to make any changes or modifications to your existing reservation, please contact our reservations department at info@ardorexclusivevillas.com

If you have booked via online travel agents or other third-party operators, please contact them directly for booking changes or any further information you may need.

Health & Safety Guidelines
  1. Wash your hands: Proper & Frequent hand washing is vital to help prevent the spread of viruses
  2. Keep distances: Keeping the appropriate 2m distancing between yourself and other people.
  3. Cover mouth & nose: Cover your mouth and nose when coughing or sneezing
  4. Avoid touching your face: Avoid touching your eyes, nose and mouth with unwashed hands.
  5. Monitor your health: Watch for symptoms of COVID-19 and in case of medical support contact us.

Combining Health and Safety measures with ongoing knowledge & support
  • Protocols for Hand Hygiene: Proper and frequent hand washing is vital to help prevent the spread of viruses — it is highly important for everyone’s protection.
  • Ongoing Training: In addition to training on housekeeping and hygiene protocols, our team members are also completing enhanced COVID-19 awareness training.
  • Keeping the appropriate distance.
  • Having an open space option for check-in and check-out.
  • Cleaning Products & Protocols: Ardor Exclusive Villas’ staff use Eco Lab cleaning products & protocols that are effective against viruses, including COVID-19.
  • Guest Rooms: Our staff uses cleaning & disinfecting protocols to clean rooms after each guest departs, and before the next guest arrives, with particular attention paid to high-touch items.
  • Our villas have significantly increased the frequency of cleaning & disinfecting.

Operational Terms & Conditions
  • Customized breakfast served privately in your suite at your requested time.
  • Private entrance to all villas keeping the proper distances.
  • Our property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced as a result.
  • Guests are kindly requested to inform the property in advance of their arrival time to expedite their check-in.
  • Check-in time is at 3 pm & check-out time at 11 am, to ensure that each villa is thoroughly disinfected between stays and that all interior spaces are adequately ventilated.
  • The villas and the pool area will be for guest-use only. No visitors will be permitted.
  • In response to the coronavirus (COVID-19), guests may be requested of additional documentation to validate identity, travel itinerary, and other relevant info meeting the guidelines of GDPR.
  • In case of medical support, guests may contact us.
For your convenience, the European Emergency Number is 112. For any Covid-19 related inquiries dial 1135.

We will continue to update our web page with the latest information, we will keep supporting our communities and workforce, and be committed to our guests’ travel safety.

We are looking forward to welcoming you at Ardor Exclusive Villas and offer you a memorable accommodation experience!
ARDOR EXCLUSIVE VILLAS
VOURVOULOS
SANTORINI, 84 700 GREECE
Tel: +30 2286 301510
E-mail: info@ardorexclusivevillas.com
ΜΑΤΣΙΩΤΑΣ Ι. ΚΑΙ ΣΙΑ Ο.Ε.
Γ.Ε.ΜΗ. : 49105938000
Ardor Exclusive Villas
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